Terms of service
TERMS OF SERVICE
OVERVIEW Welcome to Luvandi. The terms "we", "us" and "our" refer to Luvandi. Luvandi operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Luvandi is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you confirm that you are at least 18 years of age or the age of majority in your country of residence. To use the Services, you may be asked to provide certain information such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all activity under your account.
SECTION 2 - OUR PRODUCTS We have made every effort to accurately represent our products in our online store. However, colours or product appearance may slightly differ from how they appear on your screen due to your device settings. We do not warrant that the quality of any products purchased will meet your expectations exactly as depicted. All product descriptions are subject to change at any time without notice.
SECTION 3 - ORDERS When you place an order, you are making an offer to purchase. Luvandi reserves the right to accept or decline your order for any reason. Your order is not accepted until Luvandi confirms acceptance and processes your payment. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order is accepted. Your purchases are subject to our Refund Policy.
SECTION 4 - PRICES AND BILLING All prices are displayed in GBP (£) and are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as confirmed in your order confirmation email. Prices do not include shipping or customs charges unless otherwise stated. You agree to provide accurate and complete payment information for all purchases.
SECTION 5 - SHIPPING AND DELIVERY All delivery times provided are estimates only and are not guaranteed. Luvandi is not liable for delays caused by shipping carriers, customs processing or events outside our control. Once your order has been transferred to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY All content on our store, including but not limited to trademarks, text, images, graphics, videos and audio, is owned by Luvandi or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify or use any of our content for commercial purposes without our prior written consent. Luvandi's name, logo and brand are trademarks of Luvandi and may not be used without written permission.
SECTION 7 - THIRD-PARTY LINKS Our store may contain links to third-party websites. Luvandi is not responsible for the content, accuracy or practices of any third-party sites. Accessing third-party sites is entirely at your own risk.
SECTION 8 - RELATIONSHIP WITH SHOPIFY Luvandi is powered by Shopify. However, all sales and purchases are made directly with Luvandi. Shopify is not responsible for any aspect of any sales between you and Luvandi, including any injury, damage or loss resulting from purchased products. You hereby release Shopify and its affiliates from all claims arising from your transactions with Luvandi.
SECTION 9 - PRIVACY POLICY All personal information collected through our Services is subject to our Privacy Policy. By using our Services, you acknowledge that you have read and understood our Privacy Policy.
SECTION 10 - DISCLAIMER OF WARRANTIES Our products and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee uninterrupted, timely or error-free use of our Services. Nothing in these Terms affects your statutory rights as a consumer under UK law.
SECTION 11 - LIMITATION OF LIABILITY To the fullest extent permitted by English law, Luvandi shall not be liable for any indirect, incidental, punitive or consequential damages arising from your use of our Services or products. Nothing in these Terms limits our liability for death, personal injury caused by negligence, fraud or any other liability that cannot be excluded under UK consumer law.
SECTION 12 - CONSUMER RIGHTS As a UK consumer, you are protected under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013. Nothing in these Terms of Service affects your statutory rights.
SECTION 13 - GOVERNING LAW These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SECTION 14 - CHANGES TO TERMS OF SERVICE We reserve the right to update or change these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our Services following any changes constitutes your acceptance of the new Terms.
SECTION 15 - CONTACT INFORMATION For any questions about these Terms of Service, please contact us at:
Luvandi luvandiuk@use.startmail.com Calle Santa Cristina, Canovellas, Barcelona, Spain, 08420